Returns

Last updated [06/23/2024]

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. Please see below for more information on our return policy.

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RETURNS

All returns must be postmarked within 5 days of the purchase date. All returned items must be in new and unused condition.

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RETURN PROCESS

To return an item, please e-mail mydreamlinedesign@gmail.com. After, please place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

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Dreamline Design

18984 NW 57TH AVE APT.104

MIAMI FL, 33015

UNITED STATES

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[ Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. / You may also use the prepaid shipping label enclosed with your package.]

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REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 3 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

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EXCEPTIONS

The following items cannot be returned or exchanged:

• Bent or Damaged goods that were damaged after being received by customer

• Products appearing damaged by shipping company, not seller

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

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QUESTIONS

If you have any questions concerning our return policy, please contact us at:

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Phone Number: (305-898-0671)

Email: mydreamlinedesign@gmail.com